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Customer support, client care Jobs in Africa

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Amo Farm Sieberer Hatchery Limited

Customer Satisfaction Representative (Day Old Chicks) -

Lagos, Nigeria

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Shiriki International

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Account Manager

Mombasa, Kenya

Customer Satisfaction Representative (Day Old Chicks) -

Closing: Jul 10, 2024

6 days remaining

Published: Jun 21, 2024 (13 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Qualifications and Skills

  • Bachelor's Degree in Agriculture, Animal Science, Business Administration, or related field.
  • Proven experience in sales, preferably in the poultry industry.
  • Knowledge of poultry farming practices, genetics, and health management.
  • Strong communication, negotiation, and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Results-driven with a passion for achieving sales targets and delivering exceptional customer service.
  • Willingness to travel within the assigned territory.


Responsibilities

Qualifications and Skills

  • Bachelor's Degree in Agriculture, Animal Science, Business Administration, or related field.
  • Proven experience in sales, preferably in the poultry industry.
  • Knowledge of poultry farming practices, genetics, and health management.
  • Strong communication, negotiation, and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Results-driven with a passion for achieving sales targets and delivering exceptional customer service.
  • Willingness to travel within the assigned territory.



  • As a Sales Representative for day-old chicks at Amo Farm Sieberer Hatchery, you will play a crucial role in driving sales and fostering relationships with customers in the poultry industry.
  • Your primary responsibility will be to promote and sell our day-old chicks to poultry farmers, distributors, and other relevant stakeholders.

Key Duties

Sales and Business Development:

  • Actively seek out new customers and business opportunities within the assigned territory.
  • Develop and maintain a robust sales pipeline to achieve and exceed sales targets.
  • Build strong, long-term relationships with customers by providing excellent service and support.
  • Collaborate with the marketing team to implement effective sales strategies and promotional activities.

Customer Relationship Management:

  • Understand customers' needs and requirements and recommend suitable day-old chick products accordingly.
  • Provide product knowledge and technical support to customers, including information on breeding, genetics, and health management.
  • Address customer inquiries, concerns, and complaints in a timely and professional manner.

Market Intelligence:

  • Stay updated on industry trends, market dynamics, and competitor activities.
  • Gather feedback from customers and market insights to inform product development and marketing strategies.
  • Provide regular reports on sales activities, market trends, and customer feedback to management.

Training and Support:

  • Conduct training sessions and workshops for customers on best practices for raising day-old chicks.
  • Offer ongoing support and assistance to customers to ensure the successful rearing of chicks and optimal performance.



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