Closing: Aug 13, 2024
2 months remainingPublished: Jun 19, 2024 (17 days ago)
Job Requirements
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Job Summary
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Requirements
- A minimum of Bachelor's Degree in related field.
- Minimum of three (3) years cognate work experience with at least two (2) years within a reputable and structured business environment.
- Working experience with CRM systems.
Responsibilities
Requirements
- A minimum of Bachelor's Degree in related field.
- Minimum of three (3) years cognate work experience with at least two (2) years within a reputable and structured business environment.
- Working experience with CRM systems.
Duties
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Devise ways to optimize procedures and keep staff motivated
- Ensure adherence to policies for attendance, established procedures etc.
- Keep management informed on issues and problems
- Prepare monthly/annual results and performance reports
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