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Customer Support Officer

Closing: Aug 15, 2024

2 months remaining

Published: Jun 19, 2024 (18 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Requirements
  • Minimum of a Bachelor's degree in related field.
  • Minimum of two (2) years work experience within a reputable and structured business environment.
  • Working experience with CRM systems.
  • Experience as a Customer Support or similar role.


Responsibilities
Requirements
  • Minimum of a Bachelor's degree in related field.
  • Minimum of two (2) years work experience within a reputable and structured business environment.
  • Working experience with CRM systems.
  • Experience as a Customer Support or similar role.


Duties

  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Follow up with customers to ensure their issues are resolved.

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