Closing: Jul 19, 2024
13 days remainingPublished: Jun 25, 2024 (12 days ago)
Job Requirements
Education:
Work experience:
Language skills:
Job Summary
Contract Type:
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- Must have a B.Sc / BA Degree in Customer Relations or a relevant course.
- Must have 5-8 years client management experience.
- Must have relevant professional certifications.
- Should reside in Lagos or environs.
- Must look professional and presentable.
- Must speak eloquently.
Responsibilities
- Must have a B.Sc / BA Degree in Customer Relations or a relevant course.
- Must have 5-8 years client management experience.
- Must have relevant professional certifications.
- Should reside in Lagos or environs.
- Must look professional and presentable.
- Must speak eloquently.
- Manage and nurture client relationships to maximize client satisfaction and loyalty.
- Serve as the primary point of contact for clients, addressing their inquiries and concerns in a timely and professional manner.
- Understand clients' business goals, needs, and challenges to provide tailored solutions and recommendations.
- Collaborate with internal teams to deliver exceptional service and exceed client expectations.
- Identify opportunities for upselling and cross-selling products or services to existing clients.
- Develop and implement strategies to retain and expand client accounts.
Applications submitted via Fuzu have 32% higher chance of getting shortlisted.
