Minimum OND, HND, BSc in any related course
At least 1 year of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Knowledge of customer service principles and practices
Knowledge of relevant computer applications
Knowledge of social media platforms
Knowledge of administrative procedures
Numeric, oral, and written language applications
Candidates must live close to Alausa, Ikeja (Ogba, Ikeja, Berger, Agege, Olowora)

Method of Application
Interested and qualified candidates should send their CV to: the provided email address using "Customer Service Officer" as the subject of the mail. 

Responsibilities

Qualifications

Minimum OND, HND, BSc in any related course
At least 1 year of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Knowledge of customer service principles and practices
Knowledge of relevant computer applications
Knowledge of social media platforms
Knowledge of administrative procedures
Numeric, oral, and written language applications
Candidates must live close to Alausa, Ikeja (Ogba, Ikeja, Berger, Agege, Olowora)

Method of Application
Interested and qualified candidates should send their CV to: the provided email address using "Customer Service Officer" as the subject of the mail. 

We are looking for smart and active speaking customer service agents to join our team. The ideal candidate loves talking to people, is customer-centric, and proactively solves issues. You will be responsible for converting prospects to buying customers, managing customer accounts, and providing solutions to customer issues.

Duties

Communicate with customers via phone, email, and chat
Provide knowledgeable answers to questions about the product, pricing, and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Keep records of customer interactions and transactions
Record details of inquiries, comments, and complaints
Record details of actions taken
Follow up on customer interactions
Provide feedback on the efficiency of the customer service process

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