E- Banking Administrator

ABC Capital Bank is seeking a detail-oriented and experienced E-Banking Administrator to manage and administer the bank's electronic banking systems.

The successful candidate will be responsible for creating and managing online banking accounts and internal e-banking users.

Additionally, the E-Banking Administrator will handle partner interface issues and manage customer electronic queries to ensure seamless electronic banking services.

• Strong analytical and problem-solving skills.

• Familiarity with banking regulations and compliance requirements.

• Proven work experience as an E-Banking Administrator or similar role.

• Knowledge of common electronic banking systems and platforms.

• Excellent communication and customer service skills.

• Ability to work well under pressure and meet deadlines.

• Bachelor's degree in Computer Science, Information Technology, or related field.

• Certification in relevant IT or banking courses is a plus.

Job application procedure

Interested candidates meeting the above requirements are encouraged to submit their updated CV and a cover letter to ABC Capital Bank Ltd. For consideration by Email on [email protected] 

ABC Capital Bank is seeking a detail-oriented and experienced E-Banking Administrator to manage and administer the bank's electronic banking systems.

The successful candidate will be responsible for creating and managing online banking accounts and internal e-banking users.

Additionally, the E-Banking Administrator will handle partner interface issues and manage customer electronic queries to ensure seamless electronic banking services.

• Strong analytical and problem-solving skills.

• Familiarity with banking regulations and compliance requirements.

• Proven work experience as an E-Banking Administrator or similar role.

• Knowledge of common electronic banking systems and platforms.

• Excellent communication and customer service skills.

• Ability to work well under pressure and meet deadlines.

• Bachelor's degree in Computer Science, Information Technology, or related field.

• Certification in relevant IT or banking courses is a plus.

Job application procedure

Interested candidates meeting the above requirements are encouraged to submit their updated CV and a cover letter to ABC Capital Bank Ltd. For consideration by Email on [email protected] 

• Create and manage online banking accounts for customers and internal staff.

• Administer e-banking user accounts, ensuring security and access

• control.

• Troubleshoot and resolve partner interface issues to maintain smooth transaction processes.

• Generate reports on electronic banking activities and user statistics.

• Manage and respond to customer electronic queries in a timely and efficient manner.

• Conduct training sessions for staff on e-banking procedures and best practices.

• Monitor electronic banking systems for performance and security concerns.

• Coordinate with other IT and technical teams to resolve system issues and implement updates.

• Stay informed about industry trends and regulatory requirements for electronic banking.

• Maintain documentation and user guides for electronic banking systems.