Ticketing & Destination Officer

• Experience: 2-3 years in a similar position
• Proven experience as a Ticketing Officer, Travel Consultant, or in a similar role within the travel industry.
• Proficiency in using Global Distribution Systems (GDS), especially Amadeus.
• Strong computer skills, including MS Office (Excel, Word, Outlook), and familiarity with ticketing software.
• Excellent communication skills, both verbal and written, with a customer-focused approach.
• Ability to prioritize tasks efficiently and work effectively under pressure in a fast-paced environment.
• Attention to detail and accuracy in handling bookings, payments, and documentation.
• Diploma or Bachelor’s degree in Hospitality Management, Travel & Tourism, or a related field preferred.
• Certification from IATA (International Air Transport Association) is a plus.
• Be able to provide services information and questions with accuracy and efficiency on destinations around the globe.
• Must have A 'CAN DO' Spirit.

• Experience: 2-3 years in a similar position
• Proven experience as a Ticketing Officer, Travel Consultant, or in a similar role within the travel industry.
• Proficiency in using Global Distribution Systems (GDS), especially Amadeus.
• Strong computer skills, including MS Office (Excel, Word, Outlook), and familiarity with ticketing software.
• Excellent communication skills, both verbal and written, with a customer-focused approach.
• Ability to prioritize tasks efficiently and work effectively under pressure in a fast-paced environment.
• Attention to detail and accuracy in handling bookings, payments, and documentation.
• Diploma or Bachelor’s degree in Hospitality Management, Travel & Tourism, or a related field preferred.
• Certification from IATA (International Air Transport Association) is a plus.
• Be able to provide services information and questions with accuracy and efficiency on destinations around the globe.
• Must have A 'CAN DO' Spirit.

Job Overview

• As a Ticketing and Reservation Specialist, you will be integral to our operations by managing flight reservations and ticketing services with a focus on accuracy, efficiency, and exceptional customer service. This role requires a dedicated and proactive individual who can navigate travel booking systems swiftly and ensure seamless travel experiences for our clients.
• You will play a crucial part in maintaining our reputation for reliability and customer satisfaction.

Key Duties
Flight Reservations and Ticketing:

• Handle inquiries regarding flight availability, fares, and travel itineraries.
• Book and confirm domestic and international flights accurately and promptly.
• Issue electronic tickets and ensure compliance with airline policies and regulations.
• Arrange special requests such as seat assignments, meal preferences, and upgrades.