Closing: Jul 3, 2024
Closing todayPublished: Jun 18, 2024 (16 days ago)
Job Requirements
Education:
Work experience:
Language skills:
Job Summary
Contract Type:
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Qualifications / Experience
- 1st degree (BSC/HND) in Computer Science or related course.
- IT Information Library (ITIL) & Microsoft certification.
- Security & network certification are added advantage.
- 3 years experience in similar capacity.
- Knowledge of current trends and developments in information technology.
The person must:
- Have excellent customer service, strong interpersonal and effective communication skills.
- Able to collaborate and engage with cross functional business stakeholders.
- Possess analytical and problem-solving abilities.
- Possess the ability to organize resources and establish priorities.
- Be able to work independently and collaboratively with a team.
- Have a keen eye for details.
Responsibilities
Qualifications / Experience
- 1st degree (BSC/HND) in Computer Science or related course.
- IT Information Library (ITIL) & Microsoft certification.
- Security & network certification are added advantage.
- 3 years experience in similar capacity.
- Knowledge of current trends and developments in information technology.
The person must:
- Have excellent customer service, strong interpersonal and effective communication skills.
- Able to collaborate and engage with cross functional business stakeholders.
- Possess analytical and problem-solving abilities.
- Possess the ability to organize resources and establish priorities.
- Be able to work independently and collaboratively with a team.
- Have a keen eye for details.
- Monitor & support network databases and systems, updating system hardware and software and troubleshooting for system errors.
- Timely resolution of IT incidents and minimize end-user and prevention of IT services downtime.
- Manage the configuration and installation of approved software & hardware on all company-supplied computers.
- Proactively manage the running of telephone network services.
- Specify and ensure the purchase of all computer equipment.
- Serve as IT liaison with internal departments & external vendors to understand their needs and ensure escalated internet & connectivity issues are resolved in a timely manner.
- Track and maintain computer equipment inventories.
- Diagnose, troubleshoot, and resolve computer hardware and software issues.
- Ensure compliance with QMS and FSMS requirements in assigned work.
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