Business Community Lead (Business Support)

• Bachelor's Degree or equivalent preferably in Business, Marketing or other related degrees.
• Possesses a minimum of 5 years experience supporting MSMEs, engaging with entrepreneurship programs and collaborating with other ecosystem players.
• Experience in membership or community management/development.
• Experience in partnership or stakeholder management.
• Excellent relationship management, communication, and interpersonal skills, with the ability to effectively engage and collaborate with diverse stakeholders
• Entrepreneurial mindset that thrives in a fast-paced, dynamic environment and is adaptable to change.
• Creative, strategic and analytical thinkingAbility to work independently with minimal supervision, while also being a team player when required
• Ability to cultivate long-term strong community/ business relationships.
• Ability to persuade and influence others.
• Ability to travel for long periods of time when required e.g. 2-3 weeks.

• Bachelor's Degree or equivalent preferably in Business, Marketing or other related degrees.
• Possesses a minimum of 5 years experience supporting MSMEs, engaging with entrepreneurship programs and collaborating with other ecosystem players.
• Experience in membership or community management/development.
• Experience in partnership or stakeholder management.
• Excellent relationship management, communication, and interpersonal skills, with the ability to effectively engage and collaborate with diverse stakeholders
• Entrepreneurial mindset that thrives in a fast-paced, dynamic environment and is adaptable to change.
• Creative, strategic and analytical thinkingAbility to work independently with minimal supervision, while also being a team player when required
• Ability to cultivate long-term strong community/ business relationships.
• Ability to persuade and influence others.
• Ability to travel for long periods of time when required e.g. 2-3 weeks.

About the Role

• We are looking for a Business Community Lead who will be a key supporter for entrepreneurs in the Business Support community.
• You will be responsible for creating and maintaining a strong network of ecosystem contacts including business support organisations, incubators/accelerators, funding providers and others that provide support that can contribute to business growth.
• You'll be expected to link our program graduates into these key networks and communities. In addition, you will lead the development and execution of our network of alumni, fostering a sense of community among program participants and creating opportunities for engagement and support.
• The successful candidate will be a proactive , driven and relationship-focused individual.

Key Duties
The key responsibilities will include but not limited to:
Community Building:

• Cultivate and manage a community for current and past businesses in the ecosystem. Develop and implement strategies to grow and nurture the community.
• Foster a positive and inclusive environment for community members and serve as the primary point of contact offering support and access to resources to aid in their entrepreneurial journey.
• Create and execute initiatives to increase community engagement.
• Be at the forefront of startup/business community development and understand the most pressing issues of the community.

Communication Strategy: 

• Develop and implement a robust communication strategy, encompassing social media plans, newsletters, and interactive platforms to enhance community engagement. 
• Build relationships with investors, mentors, and other ecosystem stakeholders that can support our portfolio companies
• Act as the voice of the community, providing feedback and insights to improve products, services or processes.
• Track and analyse key community metrics to measure success and identify areas for improvement.
• Work closely with MEL team to track metrics of alumni businesses performanceOther duties as assigned.