Closing: Jul 5, 2024
This position has expiredPublished: Jun 28, 2024 (9 days ago)
Job Requirements
Education:
Work experience:
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Job Summary
Contract Type:
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Requirements
Education & Certifications:
• A Bachelor’s degree in business administration, commerce, economics, microfinance, development economics or any other relevant business-related course from a reputable university.
• A postgraduate in credit management is an added advantage.
Essential Knowledge and Experience:
• At least 2 years and above working experience in credit administration, preferably in a managerial position.
• Candidates must be knowledgeable in computer applications especially MS Office and should be aged between 25 – 32 years.
• Excellent communication and negotiation skills.
• Knowledge of Microsoft Excel for data entry and analysis is essential and mandatory.
• Must be able to ride a motorcycle and should possess a valid riding license.
• Familiarity with industry rules and regulations.
• Leadership and human resources management skills.
• Should be fluent in the commonly used local languages.
• Demonstrate the highest level of ethical behavior.
• Maintain confidentiality of sensitive information.
• Good decision-making abilities.
Responsibilities
Requirements
Education & Certifications:
• A Bachelor’s degree in business administration, commerce, economics, microfinance, development economics or any other relevant business-related course from a reputable university.
• A postgraduate in credit management is an added advantage.
Essential Knowledge and Experience:
• At least 2 years and above working experience in credit administration, preferably in a managerial position.
• Candidates must be knowledgeable in computer applications especially MS Office and should be aged between 25 – 32 years.
• Excellent communication and negotiation skills.
• Knowledge of Microsoft Excel for data entry and analysis is essential and mandatory.
• Must be able to ride a motorcycle and should possess a valid riding license.
• Familiarity with industry rules and regulations.
• Leadership and human resources management skills.
• Should be fluent in the commonly used local languages.
• Demonstrate the highest level of ethical behavior.
• Maintain confidentiality of sensitive information.
• Good decision-making abilities.
Performance Management:
• Trains individual credit officers on the credit policies and procedures.
• Carries out performance review of credit officers ensuring that they are appraised based on SMART objectives.
• Ensures effective performance management and disciplinary actions, when necessary.
• Coaches and mentors credit officers.
• Encourages teamwork and the sharing of best practices amongst all credit officers.
• Holds regular reporting and planning meetings with individual credit officers.
• Promotes company values and sets a personal example to individual credit officers.
• Evaluates, monitors and controls performance of individual loans against agreed performance standards and targets and takes corrective action on reported delinquent accounts.
• Supports the credit officers in debt collection.
• Motivates and continuously builds capacity of branch staff for increased productivity.
• Prepares individual loan operations updates on a daily, weekly and monthly basis and analyzes reports vis-à-vis performance targets.
• Validates information received from individual credit officers regarding default payments, business activity, and other issues that may arise during the client and field visits.
Business Growth and Loan Recovery:
• Communicates credit policies and procedures and objective standards and parameters for individual loans to credit officers.
• Communicates clear guidelines and procedures including pre-loan eligibility requirements, client screening, collateral, product design, loan approval accountability and authority levels, repayment terms and incentives, delinquency and default management.
• Monitors individual loan processes and administration activities ensuring compliance to policy guidelines including adequacy and security of collateral.
• Recommends approval of loans and ensures that the appropriate amount is recommended for re-loans.
• Ensures that approved loans are processed and released on the agreed date.
• Reviews pre-qualification assessment reports prepared by individual credit officers.
• Interviews clients prior to release of loans to ensure that they are fully aware of their responsibilities.
• Reviews collection report per individual credit officer taking note of delinquent payments and ensuring that corrective action is taken.
Stakeholder Engagement:
• Assists management in developing and implementing an expansion and market penetration program including new products and expansion into new areas, and in identifying new business opportunities.
• Actively promotes bank products and services to potential clients.
• Ensures that clients receive quality products and services through regular client interface, dealing with them with respect and integrity.
• Fosters the importance of long-term relationships among the team.
• Contributes to the overall profitability of the company by implementing cost controls, marketing, and income generation efforts, and monitoring expenses to ensure compliance with the budget.
• Develops and maintains knowledge of the microfinance industry, economy, market conditions, competition, and relationships with other banks and financial institutions.
• Establishes good customer service at the branch level.
Other Responsibilities:
• Timely compiling of branch quarterly/monthly portfolio reports and other reports, and submitting them to head office.
• Prepares periodic work plans and budgets for the assigned branch.
• Maintains a healthy loan portfolio by following standard business operating procedures and guidelines.
• Updates the loan management database to ensure proper loan records are kept.
• Plans and coordinates branch office activities in line with Eleglance Finance’s growth objectives.
• Monitors the daily banking activities i.e., account opening and back office operations among others in line with banking policies and procedures.
• Manages and supervises the human resources of the Branch and maintains high levels of staff productivity and Eleglance Finance’s customer services.
• Supervises the effective implementation of internal controls in line with Eleglance Finance’s set policies and procedures.
• Prepares periodic performance reports as per the reporting schedule of the Branch activities on a monthly, weekly basis.
Key Performance Indicators: Please refer to the accompanying Performance Agreement form/Scorecard.
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