Published
Profession
Industry
Seniority
3
jobs
Uganda Airlines
Entebbe, Uganda
Seaowl Group
Kampala, Uganda
True North Consult Ltd
Kampala, Uganda
Commited To Good (CTG)
CLOSEDKampala, Uganda
Centenary Bank (Uganda)
CLOSEDKampala, Uganda
SWATT SECURITY LIMITED
CLOSEDKampala, Uganda
CURE Children's Hospital of Uganda
CLOSEDMbale, Uganda
Lafab Solutions
CLOSEDMasindi, Uganda
Centenary Bank (Uganda)
CLOSEDKampala, Uganda
Get personalised job alerts directly to your inbox!
Lafab Solutions
CLOSEDKira, Uganda
Closing: Jul 7, 2024
1 day remainingPublished: Jun 18, 2024 (19 days ago)
Education:
Work experience:
Language skills:
Contract Type:
Sign up to view job details.
Requirements
• University graduate or relevant Higher Diploma with experience in an all-round airport handling operation with relevant experience in baggage services.
• At least 1 - 2 years relevant experience in a similar role with a reputable airline or reputable ground handling company.
• World Tracer Training (Mandatory).
• Baggage Reconciliation Services (BRS) Training.
• Airside Safety Training.
• Aviation Safety Awareness Training.
• IATA Dangerous Goods Awareness Training.
• Aviation Safety and Security Awareness Training.
• Airport Operations Experience.
• ICAO Safety Management Systems (SMS) Training/Awareness.
Requirements
• University graduate or relevant Higher Diploma with experience in an all-round airport handling operation with relevant experience in baggage services.
• At least 1 - 2 years relevant experience in a similar role with a reputable airline or reputable ground handling company.
• World Tracer Training (Mandatory).
• Baggage Reconciliation Services (BRS) Training.
• Airside Safety Training.
• Aviation Safety Awareness Training.
• IATA Dangerous Goods Awareness Training.
• Aviation Safety and Security Awareness Training.
• Airport Operations Experience.
• ICAO Safety Management Systems (SMS) Training/Awareness.
• Investigate and report any baggage discrepancy cases at Entebbe Hub and all outstations to the supervisor for resolution.
• Monitor the GHA team's progress in tracking missing baggage and ensure they provide passengers with updated information.
• Follow SOPs to resolve all baggage discrepancy cases
• Deliver exceptional service to all passengers, manage lost and found, and handle damaged baggage.
• Offer alternative solutions for settling baggage claims and assist passengers as needed.
• Trace missing baggage thoroughly, arrange prompt delivery of mishandled baggage, record irregularities, and follow up with passengers daily.
• Update passengers daily on the status of their baggage, ensure phone calls are answered promptly with sufficient responses, and update AHLs in the "FF" element for all communications with passengers.
• Perform any other duties assigned by management.
Applications submitted via Fuzu have 32% higher chance of getting shortlisted.