The Community Service Assistant – Call Desk position is primarily an office based position which plays an important role as an interface between Safe Water with local community leaders and elected In Line Chlorination (ILC) promoters in delivering the In Line Chlorination safe water intervention to the rural communities.
Requirements
- A minimum education qualifications is at least a UACE certificate.
- One to two years of experience working with communities or social enterprises/NGOs.
- Certificate in office management, communication, community work, project management or equivalent is an added advantage.
- Certificate in computer skills in MS office suite is an added advantage.
- Good language skills in English and other local languages (Lugisu And Lugweri/Lusoga/Lusamia/Ateso) both spoken and written.
- Excellent communication skills and telephone mannerism
- Good computer skills, data entry and management skills
- High level discipline and good character while engaging with promoters and other community leaders, program teams and managers.
- Good presentation skills, basic office etiquette, office housekeeping, and punctuality.
- Community service attitude.
- High level of integrity and stewardship.
- Team work. Embraces team work and aspires and supports the ideals of working in a team work environment as a team champion
- Passion to work in a rural community setting
- Self-driven and highly motivated to deliver results within tight deadlines.
- Proactive and ambitious to support innovation and change in a dynamic working environment
- Positive attitude to work and to develop in a fast paced work environment.