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AutoXpress Limited

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Regional Manager (Retail) - Coast Region

Mombasa, Kenya

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AutoXpress Limited

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Regional Manager (Retail) - Coast Region

Closing: Jun 30, 2024

This position has expired

Published: May 22, 2024 (2 months ago)

Job Requirements

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Work experience:

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Job Summary

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The Regional Manager will oversee the operations and performance of multiple retail branches within the designated region. This role requires a strategic thinker with strong leadership skills, a passion for retail, and the ability to drive sales and enhance customer satisfaction. The Regional Manager will work closely with branch managers to ensure consistent implementation of company policies and procedures and achieve financial targets.


Responsibilities

The Regional Manager will oversee the operations and performance of multiple retail branches within the designated region. This role requires a strategic thinker with strong leadership skills, a passion for retail, and the ability to drive sales and enhance customer satisfaction. The Regional Manager will work closely with branch managers to ensure consistent implementation of company policies and procedures and achieve financial targets.


  1. Lead, mentor, and develop a team of branch managers to achieve sales targets, operational goals, and customer service standards.

  2. Analyse sales data and market trends to identify opportunities for growth and areas for improvement.

  3. Increase customer volumes through branch visibility, localized marketing campaigns and 'hunting' for new B-B customers within the region.

  4. Implement company strategies and initiatives to enhance branch performance and
    profitability.

  5. Ensure compliance with company policies, procedures, and standards in all branches
    within the region.

  6. Conduct regular store visits to evaluate operations, provide feedback, and support
    branch managers.

  7. Develop and execute regional business plans to drive sales and improve operational
    efficiency.

  8. Foster a positive and motivating work environment that encourages teamwork and high
    levels of performance.

  9. Manage regional budgets and financials, ensuring cost control and maximizing
    profitability.

  10. Address customer concerns and feedback to enhance the overall shopping experience.

  11. Ensure optimal resourcing to maximize sales whilst reducing operational costs wherever possible.

  12. Continuously evaluate new business opportunities within the region and ensure that the relevant branches capture this business.

Requirements:

  • Bachelor's degree in Business Administration, Retail Management, or a related field
    (preferred).

  • Minimum of 7 years of experience in retail management, with at least 4 years in a
    regional or multi-branch management role.

  • Proven track record of achieving sales targets and driving business growth.

  • Strong leadership and people management skills, with the ability to inspire and
    motivate a team.

  • Excellent communication, organizational, and problem-solving skills.

  • Ability to analyse data and make informed business decisions.

  • Proficiency in Microsoft Office and retail management software.

  • Willingness to travel extensively within the region.

Join AutoXpress and be a part of a team that values innovation, excellence, and customer satisfaction. We look forward to hearing from you!



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