Reporting to the Debt Recovery Manager, the ideal candidate is responsible for collections of defaulted portfolio, racing & recovery of all SunCulture assets assigned on credit but defaulted, issuance of Demand letters in the field & initiation of repossession rights on all non-performing credits above Sunculture’s PAYG credit policy guidelines.
Qualifications
- At least 3-6 years work experience in debt collection in microfinance, the solar industry, or a related organization
- Knowledge of relevant legal requirements and processes in microfinance and credit collections environment or any other financial institution
- Evidence of well-developed organizational skills and the ability to meet deadlines.
- Integrity and ability to work in consumer finance with small scale farmers across Kenya
- Sound verbal communication skills include the ability to negotiate respectfully and communicate the rationale for decisions made.
- Target driven, self-starter, and problem solver
- Demonstrated ability to follow policy and procedures.
- Sound judgment, analytical, and decision-making skills.
- Accuracy and attention to detail.
- Demonstrated ability to quickly learn new systems and processes.
- Demonstrated commitment to service excellence.
- Proficiency in GSuite, Microsoft Office