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Senior-level Transportation, logistics, storage Jobs in Africa
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Deutsche Post DHL Group
CLOSEDHead Of Ocean Freight
Nairobi, Kenya
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United Nigeria Airlines
CLOSEDDirector Of Operations
Lagos, Nigeria
Closing: Jun 9, 2024
This position has expiredPublished: Jun 3, 2024 (2 months ago)
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Job Summary
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Now, here’s what we need from you
- Degree in Business Management or related field
- Minimum of 10 years’ experience in the Logistics Industry
- Minimum of 5 years’ experience as Ocean Freight Manager in a reputed organization
Responsibilities
Now, here’s what we need from you
- Degree in Business Management or related field
- Minimum of 10 years’ experience in the Logistics Industry
- Minimum of 5 years’ experience as Ocean Freight Manager in a reputed organization
- You will identify and develop potential, sustainable customer relationships.
- You will respond to customer enquiries / complaints.
- You will lead in engagements and strategic customer interfaces with Key Account Contacts.
- You will provide leadership in the areas of product and business development, resource utilization, Country organization and activities.
- You will support and co-ordinate the development, implementation and localization of key initiatives and programs.
- You will facilitate and support country’s efforts in maintaining healthy relationships with trade bodies and government agencies & authorities, including being an active subscriber or participant of global research agencies.
- You will establish KPI’s and obtain agreement & commitment from Country management.
- You will provide guidelines and support for the implementation of programs such as security regulation to meet country mandated regulatory requirements.
- You will carry out contact/negotiation (OFR) according to corporate policy and local requirements.
- You will carry out contract/relationship and performance management.
- You will interact with commercial team (at country level) in terms of pricing.
- You will define, implement, monitor, and enforce service and quality standards, in cooperation with product management (in Regional Office).
- You will be responsible for EBIT result at country/country group level OFR.
- You will have full P & L responsibility for OFR and ensure OFR delivers to agreed budget.
- You will ensure OFR compliance with industry and internal DGF policies and standards.
- You will be participating in customer solutions development and implementation of new accounts.
- You will ensure OFR is optimal resourced to meet service standards.
- You will visit customers to maintain customer relationships, research customer needs and monitor customer satisfaction.
- You will maintain relationships with suppliers and manage supplier performance.
- You will monitor the OFR, customer and shipment profitability.
- You will oversee and assist with estimates and RFQs/tenders.
- You will ensure timely processing of invoices in line with DGF financial controls.
- You will ensure continuous improvement by implementing First Choice, Station Improvements, and adherence to quality policies.
- You will grow OFR revenue and market share in collaboration with sales and OFR product.
- You will produce weekly, monthly reports and other ad-hoc reports as maybe required by management.
- You will determine organization’s structure, roles and responsibility and performance targets for the function.
- You will develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness.
- You will develop a team spirit and multitasking capabilities within the team.
- You will plan, organize and direct an efficient and effective function.
- You will develop KPI’s with team members and monitor individual performance.
- You will conduct performance appraisal, including coaching.
- You will manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.
- You will identify training needs and opportunities to develop a highly skilled functional department.
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